Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when you contact us, submit an inquiry form, request a consultation, or communicate with our team. This may include:

• Full name
• Email address
• Phone number
• Property-related questions or messages
• Investment goals and preferences
• SMS communication preferences and consent status

We may also automatically collect certain technical data when you visit our website, such as your browser type, IP address, referring URLs, and pages visited. This data is used for website analytics and security purposes only.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to property inquiries and follow up on consultation requests
• To coordinate and confirm appointments and meetings
• To communicate updates about real estate investment opportunities relevant to your stated interests
• To send appointment reminders and client communication related to active transactions
• To maintain accurate business records and comply with applicable laws
• To send SMS messages, only where you have explicitly opted in
• To improve our website, services, and client communication practices

3. SMS Communications

Success Mountain Systems LLC DBA Success Mountain Systems Multi Family may send SMS (text message) communications to individuals who have provided their phone number and explicitly consented to receive such messages. The types of SMS communications we send include:

• Non-marketing messages: Property inquiry follow-ups, appointment reminders, investment opportunity updates, and general client communication. These are sent only to clients who have opted in to receive non-marketing communications.
• Marketing messages: Promotional or general informational messages about our services. These are sent only to individuals who have separately opted in to receive marketing communications.

Message frequency may vary based on your level of engagement with our services. Message and data rates may apply depending on your mobile carrier plan.

To opt out of SMS communications at any time, reply STOP to any message we send. You may also reply HELP for assistance or contact us directly at info@smsmultifamily.com or +1 520-263-9473.

You may reply STOP at any time to opt out of SMS communications. After opting out, you will no longer receive text messages from Success Mountain Systems LLC DBA Success Mountain Systems Multi Family unless you re-subscribe.

4. Sharing of Information — SMS Data

5. General Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating our website or conducting business (e.g., customer support, email delivery, CRM platforms), solely for the purpose of providing those services. These providers are contractually obligated to maintain confidentiality.
• Legal requirements: If required by law, subpoena, or other legal process, we may disclose information to appropriate authorities.
• Business transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with applicable legal obligations. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of inaccurate or outdated information
• Withdraw consent to SMS communications at any time by replying STOP
• Request that we stop using your personal information for marketing purposes

To exercise any of these rights, please contact us at info@smsmultifamily.com or +1 520-263-9473.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You may adjust your browser settings to refuse cookies. Please note that some features of the website may not function properly if cookies are disabled.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before submitting any personal information.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to remove it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us: